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Analysis/Research & Specification development (PBX, Key, Voice Mail, IP Telephony, etc.) Network Design/Architecture (Voice, Data, Video, Internet/Intranet) RFP Preparation and implementation Service contract negotiations Call center design, implementation, staffing, processes and procedures RFP preparation and implementation Alternate service analysis and service contract negotiations Metering and Controls analysis and implementation Lighting retrofit feasibility analysis and implementation Total facility feasibility studies